Requirements

The User Operating the Device

• JINS ASSIST is operated by changing the direction of your face. If you can move your head with the image of moving the tip of your nose in a circle about 5cm in diameter, both slowly (1 rotation in 2 seconds) and quickly (1 rotation in 0.5 seconds), and in clockwise and counter-clockwise directions as shown below, you can operate the device.
• If you have tremors or if the circular motion is awkward, you may find it difficult to operate JINS ASSIST.
• The device can be operated even when your head is in contact with a headrest or pillow.

Glasses for Attaching JINS ASSIST

It can be attached to general eyeglasses using the included attachment. ※Glasses are not included

However, due to shape constraints, it cannot be stably attached in the following places, so please avoid these areas when attaching.

• Temple thickness is 0.8mm or less (the attachment will be wobbly).
• Temple thickness is 4mm or more (the attachment will not fit).
• Temple height is 2mm or less (the attachment will rotate).
• The cross-sectional shape of the temple is circular or has no flat surface (the attachment will rotate).

Operating Devices

Officially Supported OS

• Windows 11 (x64 / arm64 ※32bit is not supported)
• macOS 14 or later (Apple silicon / Intel)

Important Notes

• Operation in a virtual environment is not supported.
• We support the current macOS release and the two previous major releases (three generations in total).
• Support for Intel-based Macs will end when macOS 26 reaches end of support.

Officially Supported Ports

• USB-C port

Information on Unofficially Supported OS

Even on unsupported OS, the device will be recognized and operate as a USB mouse, but the auxiliary software cannot be used. Please change settings in one of the following ways (the settings are retained within JINS ASSIST).

• If the device has a browser (Chrome) supported by the Web Settings Tool, such as ChromeOS or Android: You can change settings directly from that device's browser (Chrome) with the Web Settings Tool.
• If the Web Settings Tool cannot be used, such as on iOS or iPadOS: Change the settings from another device by following the steps below.
  1. Please prepare a device (Device 2) that can use the auxiliary software or the Web Settings Tool, in addition to the device you will be using (Device 1).
  2. Connect JINS ASSIST to Device 2 and configure the settings from the auxiliary software or the Web Settings Tool.
  3. After changing the settings, unplug JINS ASSIST from Device 2 and reconnect it to Device 1.

Details for Each OS

• Windows 32bit: The auxiliary software cannot be used.
• ChromeOS: The auxiliary software cannot be used, but we have confirmed that the main unit operates. Settings can be changed with the Web Settings Tool.
• iOS: The auxiliary software and the Web Settings Tool cannot be used, but it can be operated on iOS 13 or later by enabling the Accessibility feature (AssistiveTouch). For how to set up AssistiveTouch, please refer to Various Usage Scenarios (Settings and operations specific to mobile OS).
• iPadOS: The auxiliary software and the Web Settings Tool cannot be used, but it is compatible with USB mice on iPadOS 13.4 or later and can be connected and used. Setting up AssistiveTouch can make operation easier.
• Android: The auxiliary software cannot be used, but it is compatible with devices running Android 6 or later that are equipped with the USB Host feature and can be used immediately after connection. Settings can be changed with the Web Settings Tool in Google Chrome. For optimizing screen operations, please refer to and configure the settings in Various Usage Scenarios (Settings and operations specific to mobile OS).

Information on Unofficially Supported Ports

• Type-A USB port: Please use it via a USB hub. Using a Type-C (female) to Type-A (male) conversion adapter for purposes other than this device carries risks such as malfunction and fire.
• Lightning port: We have confirmed operation with a Lightning conversion adapter that supports USB OTG (USB On-The-Go), but compatibility issues may arise depending on the combination of the adapter and the device model. ※Please note that conversion adapters labeled as data transfer compatible but not supporting OTG will not work.